Privacy Policy

Effective Date: 2025-03-28

At Qualitas AE Services Private Limited , we respect your privacy and are committed to protecting the personal information you share with us through our website https://www.qualitasae.com (the “Website”). This Privacy Policy outlines how we collect, use, store, and protect your information, and your rights in relation to your personal data.

By using our Website, you consent to the collection and use of your information as described in this policy. If you do not agree with our practices, please do not use the Website.

1. Information We Collect

   We collect information in the following ways:

   a. Information You Provide Directly:

   • Contact Information (Personal Data): Your name, email address, phone number, company name, city, and country when you fill out our enquiry forms.
   • Communications: Any messages, questions, or feedback you provide when contacting us.
   • Business Enquiries: Information regarding your business needs, services requested, or project descriptions that you submit to us.

2. How We Use Your Information

   We may use the information we collect from you for various legitimate purposes, including:

   • Responding to Enquiries: To respond to your queries, requests, and feedback. To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
   • Providing Services: To understand your business needs and, if appropriate, engage in discussions about services we can offer.
   • Communications: To send you information about our services, updates, or follow-ups regarding enquiries (only if you have consented to such communication).
   • Improving Website Performance: To analyse user behavior and improve the content, design, and functionality of our Website.
   • Compliance and Security: To protect our website, detect fraud, prevent abuse, and comply with legal obligations.

3. Legal Basis for Processing Personal Data

   We process your personal data based on one or more of the following legal grounds:

   • Your consent
   • Responding to a business enquiry
   • Compliance with legal obligations
   • Legitimate interest (such as enhancing our services and ensuring website security)

4. How We Share Your Information

   We do not sell or rent your personal information to third parties. Qualitas AE will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data takes place. However we may share your personal information in the following limited circumstances:

   • Service Providers: We may share information with third-party service providers (such as hosting services, email service providers, and analytics providers) to support the operation of the Website and improve user experience.
   • Legal Requirements: If required by law or if we believe that disclosure is necessary to comply with legal proceedings, enforce our Terms and Conditions, or protect our rights or the safety of others.
   • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as per requirement.

   Your consent to this Privacy Policy followed by submission of such information represents your agreement to the sharing of information transfer.

5. Data Security

   We implement appropriate security measures to protect the personal information we collect and store. These measures include encryption, secure servers, limited access to data, and regular security audits.
   However, please note that no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

   What are Cookies?

   Cookies are small text files that are placed on your device by websites you visit.

   Why We Use Cookies:

   • To ensure the Website functions correctly
   • To analyse traffic and usage patterns
   • To remember your preferences for future visits

   You can control or delete cookies via your browser settings at any time. However, disabling certain cookies may affect the functionality of our Website.

7. Your Rights and Choices

   You have the following rights regarding your personal data:

   • Access: Request access to the personal data we hold about you.
   • Rectification: Request correction of inaccurate or incomplete data.
   • Erasure: Request deletion of your personal data under certain circumstances.
   • Withdraw Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.

   Please note, however, that we may need to retain certain information when there is a legal obligation or lawful basis to do so.

   To exercise any of the rights stated above, please contact us at info@qualitasae.com.

8. Third-Party Websites

   Our Website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy policies, content, or practices of those third-party websites. We encourage you to review their privacy policies before submitting any personal information.

9. Data Retention

   We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

   The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for as long as it is necessary to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

10. Children’s Privacy

    We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information promptly.

11. Changes to This Privacy Policy

    We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

    Qualitas AE Services Private Limited
    ‘Arpan’ 770 Rajdanga Main Road,
    Kolkata, West Bengal - 700107, India
    Phone: +91 9051353736
    Email: info@qualitasae.com